Contact information
At SmallPetNest.store, we are passionate about helping pet owners create safe, comfortable, and enriching environments for their beloved small companions.
Whether you have questions about products, shipping, returns, or your order, our support team is happy to assist.
Business Information
Store Name
SmallPetNest.store
Business Address
5375 Bayshore Dr
Nanaimo, BC
Canada
Customer Support Email
Customer Service Phone
(647) 712-0833
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday and Holidays
Closed
Support Topics
We can help with:
- Product information
- Order status
- Shipping questions
- Return requests
- Refund assistance
- Account support
- General inquiries
Response Time
Most inquiries receive a response within:
24–48 business hours
Our Commitment
At SmallPetNest.store, we believe every rabbit, hamster, guinea pig, ferret, chinchilla, and small companion deserves a cozy and happy home.
Our team is committed to providing reliable products, friendly service, and a shopping experience built on trust and care.